CX Certification empowers you and your team to lead business transformation initiatives that drive growth for your organization. Becoming certified by Forrester helps you and your team master core CX principles and move faster together. In this course, you’ll establish a common foundation and develop the fundamental skills needed to initiate and orchestrate end-to-end CX projects. Taught by expert analysts who draw on more than 20 years of CX thought leadership, this course is available to CX practitioners and stakeholders. CX Foundations is the core course for the CX Certification program.