CX Europe 2018


Lancaster London
November 13–14

Your New CX Mandate: Be The Engine Of Growth

The next generation of CX innovators are stepping up to play a bigger game: To become the primary driver of growth for their brands and companies. How? By using the insights derived from deep customer understanding not just to refine current products and services, or improve existing customer journeys, but to discover completely new business opportunities, expand customer relationships into new verticals, and explosively grow revenues.  

Attendees will be equipped with actionable insights and recommended toolsets to expand their existing CX strategy -- from the delivery of exceptional customer experiences toward the new opportunities that CX leadership can deliver. 


30+ sessions featuring industry experts and Forrester analysts.

>70% of attendees are director level and above.

400+ Technology management leaders, innovators, and practitioners.

>50% of attending companies achieve $1B+ in annual revenue.

To nominate a speaker for this Forum, please fill out the Speaker Submission Form.

Join us


Clients: £1,625
Non-clients: £1,725
Government, education, and nonprofit: £1,425

All prices in GBP.

Lancaster London
Lancaster Terrace
London W2 2TY, United Kingdom
+44 20.7551.6000
Hotel website

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