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New York Hilton Midtown
June 19–20

Your New CX Mandate:
Be The Engine Of Growth

The most successful brands have learned to deploy deep customer understanding to deliver compelling, engaging, experiences in the moment. The next generation of CX innovators, however, are using the insights derived from deep customer understanding to discover completely new business opportunities, expand customer relationships into new verticals, and explosively grow revenues. This radical innovation can only be pursued by enterprises that are driven by CX, not merely informed or improved by it.

Forrester’s 2018 CXNYC Forum will leverage our most recent research to help CX pros expand their existing CX strategy — from the delivery of exceptional customer experiences towards the new opportunities that CX leadership can deliver.

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    60+ sessions featuring industry experts and Forrester analysts.

    >65% of attendees are director level and above.

    1,600+ leaders and influencers in CX, marketing, business strategy, and technology management supporting CX initiatives.

    >65% of attending companies achieve $1B+ in annual revenue.

    To nominate a speaker for this Forum, please fill out the Speaker Submission Form.

    Global Corporate Partners

                               

    Join us

    Pricing:

    Clients: $2,350
    Non-clients: $2,550
    Government, education, and nonprofit: $2,250

    All prices in USD.

    New York Hilton Midtown
    1335 Avenue of the Americas
    New York, NY 10019
    +1 212.586.7000
    Hotel website 

    Learn about our other Customer Experience Events.