Marina Mandarin Singapore
August 30

Delivering Exceptional Digital Customer Experiences

Join us to help CX pros plan, design, and manage experiences that create business impact.


    The Future Of Digital CX

    As CX professionals work to perfect their web, mobile and social CX, how can they integrate new platforms like bots, artificial intelligence, digital assistants and other new technologies.

    CX Design And Delivery

    Featuring best practices for the creation of innovative, distinctive, customer journeys, including the finely tuned orchestration and collaboration of key functions like sales, marketing, and customer service.

    Technology Stack And Strategy

    How CX and IT must collaborate to tackle new thinking about CX technology strategy and management, while driving digital transformation throughout the organization.

    Creating And Nurturing A CX-Driven Culture

    A customer-obsessed culture is at the core of the most innovative companies. What are the hallmarks of these organizations?

    20+ sessions featuring industry experts and Forrester analysts.

    >60% of attendees are director level and above.

    175+ CX leaders, innovators, and practitioners.

    >65% of attending companies achieve $1B+ in annual revenue.

    Join us


    Pricing with Early Bird Discount ($100):

    Clients: $475
    Non-clients: $525
    Government, education, and nonprofit: $375

    Discount expires June 30. All prices in USD.

    Marina Mandarin Singapore
    6 Raffles Boulevard, Marina Square
    Singapore 039594
    +1 65 6845 1000
    Hotel website

    Forrester room block information to be shared in early 2017.

    Learn about our other Customer Experience Events.