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CXSF 2017

AI Summit

The Future Of AI, Machine Learning, And Data Analytics

1:30-5:00PM

Artificial intelligence (AI), machine learning and related data-driven technologies have moved to the forefront of the business technology agenda. Together, they promise real-time analysis, immediate adaptability, and scalable automation. But the actual implementation of AI varies dramatically from function to function — and there are unique challenges to each application. 


In this program, co-located with Forrester's CXSF 2017 Forum, we will examine deep data analysis and real-time analysis that are critical to highly personalized customer experiences. We will explore how AI and related technologies are re-inventing the practice of CX.
Sessions include:

AI And The Age of Business Reinvention
Michele Goetz, Principal Analyst, Forrester

Partner Presentation: Hire A Machine. Don’t Be One
This mission-critical session for enterprise leaders covers real-world applications of the artificial intelligence marketing (AIM) era and how marketers can evaluate and apply emerging AIM platforms to drive highly contextual, one-to-one customer interactions at scale.
Olly Downs, PhD CEO and Chief Scientist, Amplero

Don't Build Racist Models: How To Avoid Discrimination In AI And Machine Learning
Brandon Purcell, Senior Analyst, Forrester

Planning For Success In Conversational Computing
Rob Koplowitz, VP, Principal Analyst, Forrester

Guest Interview
Dr. Yi Zhang, Professor at University of California, Santa Cruz; Graduate Director for Technology Management Program; CTO and Co-Founder, Rulai 

AI At the Interface Layer
David Truog, VP, Research Director

Registration for The AI Summit is not included in your CXSF 2017 registration. Tickets can be purchased separately through the link below or as an add-on to your Forum ticket. Pricing: $899.