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CXSF 2017

Meet With Our Analysts Onsite

Forrester forums offer unparalleled opportunities for face-to-face meetings with our best-in-class analysts. Forum attendees can choose to meet with our analysts one-on-one or in small groups, in order to explore individual issues and solutions.


Booking for onsite analyst meetings opens October 11. Registered attendees will be notified by email on how to book. For additional information about onsite analyst meetings, contact Jim Castignoli.

Analysts available:

Dipanjan Chatterjee, Principal Analyst
Coverage:
positioning and messaging, brand equity and health, architecture, touchpoint strategies, emerging market branding, and global brand management.

Michael Facemire, VP, Principal Analyst
Coverage:
mobile software development, software development processes, and next-generation software architectures.

J.P. Gownder, VP, Principal Analyst
Coverage:
virtual and augmented reality, wearable computing, tablets, smartphones, robotics, and the devices and systems that power retail experiences.

Ryan Hart, Principal Analyst
Coverage:
customer-centric service design, mobility, experience creation, localization, branding, organizational transformation, and digital engagement principles.

TJ Keitt, Senior Analyst
Coverage:
collaboration software, which includes adoption, business models, pricing, and positioning, and how information workers affect the adoption and deployment of collaboration software within their business.

James McQuivey, VP Principal Analyst
Coverage:
digital disruption, consumer digital experience, consumer mobile adoption and activity, mobile innovation.

Kelly Price, Analyst
Coverage:
customer research practices, customer understanding, customer empathy, CX management, emotion and CX, customer personas.

Brandon Purcell, Senior Analyst
Coverage:
customer analytics and artificial intelligence strategy, innovation and best practices, skill development, and vendor evaluation.

Laura Ramos, VP Principal Analyst
Coverage:
B2B marketing stategy, product marketing, demand management, B2B marketing measurement.

Roxana Strohmenger, VP, CX Index
Coverage:
Forrester’s CX Index™, CX quality, and loyalty.

Jennifer Wise, Senior Analyst
Coverage:
user experience (UX) priorities, such as user research, interaction design, and iterative prototyping.

Michelle Yaiser, Principal Analyst CX Index
Coverage:
CX Index data with CX best practices to help clients identify and prioritize tactical CX initiatives.