Consumer Marketing 2019

Registration  |  Travel Information |  Who Attends |  Event App


Forrester events are open to the public. Current Forrester clients may have access to Forum tickets as part of their overall account relationship. If you are a Forrester client and you are not sure if you have access to a ticket, please email your dedicated account team or email us at If you have confirmed you have an available ticket or service units that can be used, register online here by selecting the option "I have a pre-purchased ticket or service units to use." Your registration will be pending until you receive a confirmation email indicating your available event ticket or service units have been processed.

How can I purchase a ticket?
Click "Register" above. Select the "I need to purchase ticket(s) with a credit card or invoice" option. You can purchase one ticket, or continue to add additional attendees before you complete your registration profile(s) and enter payment information. If you'd like to pay by invoice, select the payment option "Invoice." Please note that credit card payment is required for use with all discount codes, except for 4FORR3. When you select to pay by invoice, you will receive a Docusign from a team member shortly to complete for signature. All attendees will receive a unique confirmation email with their unique reference number.

How much do tickets cost?
Our standard ticket pricing is:

Client Pricing: $2,350
Non-Client Pricing: $2,550
Government, Education, and Nonprofit: $2,250

Purchasing a ticket before our Super Early Bird deadlines can save you money — typically $500 up to 10 weeks in advance or $200 up to six weeks out. No code is required to qualify for the early rates. To review our pricing menu and special promotions, please click here.

Are there any discounts for group tickets?
Yes, we offer a "4 for 3 Package." When three colleagues from the same company register for an event at the same time, a fourth colleague may attend free of charge. This discount applies to credit card or check payments only. Group discounts cannot be combined with other offers, including Early Bird and sponsor rates. This promotion can be redeemed by using the promo code "4FORR3." Subsequent cancellation of any paying member of the team will result in a charge for the free attendee.

For other group sizes, send an inquiry to listing the event, the number of people who want to attend, and any budgetary requirements. A dedicated event sales representative will be in contact within two business days with options.

Can I split my ticket with a colleague or friend?
Each event registration is for one person only. Event tickets may not be split or shared.

Can I transfer my purchased ticket to someone else?
Tickets purchased for a specific event can be transferred to a colleague at any time prior to the event. To transfer your pass to a colleague, please click here. You'll need to enter in the email address used at registration as well as your reference number, provided in your confirmation email. Or email  for help.

Can I get a refund if I am unable to attend?
If written notice of cancellation is received by Forrester more than four weeks prior to the date of the event, Forrester will refund 100 percent of the registration fee. If written notice of cancellation is received less than four weeks but more than two weeks prior, Forrester will refund 50 percent of the fee. Cancellations received by Forrester less than two weeks prior cannot be refunded. Please note that in the event of ticket cancellation, Forrester is not responsible for your travel plans, hotel reservations, or any other costs incurred by or associated with your cancellation. View our full terms and conditions here.

Can I transfer my registration to another event?
If you are unable to attend and want to transfer your ticket to a different Forrester event, please email  to inquire which events the ticket may be valid for.

What are the event registration terms and conditions?
To view our event registration terms and conditions, please click here.

Travel Information

Where do I book my stay?
Attendees are responsible for booking their own rooms at the New York Marriott Marquis. Room reservations made by Monday, March 11, 2019 will be eligible for the group rate of $339.00 plus applicable taxes and fees for single or double occupancy. The negotiated group rate is based on availability and applies to reservations for Sunday, March 31, 2019 through Wednesday, April 3, 2019.

To receive the group rate, book your stay here or mention "Forrester's Consumer Marketing Forum” when you call 1 (877) 303-0104.
Note: Please be advised to only book your stay directly through our room block link or contacting the New York Marriott Marquis directly. Please do not provide your credit card information to an outside company.

When will the speaker schedule be published?
We aim to publish a program outline in early 2019, which will allow you to understand how our content will be structured in terms of topics and timing. A final program will be published at least one month prior to the Forum.

How can I become a sponsor and/or exhibit at Consumer Marketing 2019?
Visit our Sponsors tab above, send our sponsorship team an email at, or call us at +1 (888) 343-6786, and a member of the team will get back to you as soon as possible.

I’d like to attend as a journalist. Do you offer press passes?
We offer complimentary press passes for certain media outlets. Contact to learn more.

Who Attends?

This Forum is relevant to people of all roles and titles who are responsible for consumer marketing and technology strategy. If you are responsible for or are working on some of the following, you should attend

  • Customer Intelligence
  • Consumer Mobility
  • Customer Engagement
  • Brand Management
  • Marketing Mix Modeling
  • Marketing Automation
  • Marketing Measurement
  • Data Management
  • Data and Information Protection
  • Digital Customer Experience
  • Social
But don't stop there! Speak to one of our team members to find the best fit for you at our event. Email us or chat with us on our event website, or call us at +1 (888) 343-6786. A dedicated member of our team will learn more about what you are working on and will be sure to point you in the right direction. 

Event App

Once you are on-site, everything you will need to know about the Forum lives in our mobile app. You can use the app to connect with fellow attendees, set up onsite meetings with peers, schedule 1-On-1 Analyst meetings, and access presentations and new Forrester reports. For any given Forum, the app will be updated and ready to use approximately one week in advance. 
Only registered attendees can access the app.