Meet With Our Analysts Onsite
Forrester forums offer unparalleled opportunities for face-to-face meetings with our best-in-class analysts. Forum attendees can choose to meet with our analysts one-on-one or in small groups, in order to explore individual issues and solutions.
Thomas Husson, VP Principa Analyst
Coverage: digital marketing, mobile marketing, mobile advertising.
Enza Iannopollo, Analyst
Coverage: data privacy, data protection.
Laura Koetzle, VP Research Director
Coverage: group leader for security & risk, infrastructure & ops, and sourcing and vendor management teams, customer privacy.
Samantha Merlivat, Analyst
Coverage: programmatic advertising, media advertising, online video marketing, social media marketing.
Rick Parrish, Principal Analyst
Coverage: CX management maturity, CX vision and strategy, and government CX.
Henry Peyret, Principal Analyst
Coverage: enterprise architecture, data governance.
Maxie Schmidt-Subramanian, Principal Analyst
Coverage: CX measurement, VoC programs, VoC vendors, building a business case for CX, and ROI of CX investments.
Roxana Strohmenger, VP, CX Index
Coverage: Forrester’s CX Index™, CX quality, and loyalty.
Joana van den Brink-Quintanilha, Principal Analyst
Coverage: digital customer experience, tools like journey mapping and Agile methods.
Michelle Yaiser, Principal Analyst CX Index
Coverage: CX Index data with CX best practices to help clients identify and prioritize tactical CX initiatives.