CXEMEA 2017

Meet With Our Analysts Onsite

Forrester forums offer unparalleled opportunities for face-to-face meetings with our best-in-class analysts. Forum attendees can choose to meet with our analysts one-on-one or in small groups, in order to explore individual issues and solutions.

Booking for onsite analyst meetings opens November 6. Registered attendees will be notified by email on how to book. For additional information about onsite analyst meetings, contact Jim Castignoli.

Thomas Husson, VP Principa Analyst
Coverage: digital marketing, mobile marketing, mobile advertising.

Enza Iannopollo, Analyst
Coverage: data privacy, data protection.

Laura Koetzle, VP Research Director
Coverage: group leader for security & risk, infrastructure & ops, and sourcing and vendor management teams, customer privacy.

Samantha Merlivat, Analyst
Coverage: programmatic advertising, media advertising, online video marketing, social media marketing.

Rick Parrish, Principal Analyst
Coverage: CX management maturity, CX vision and strategy, and government CX.

Henry Peyret, Principal Analyst
Coverage: enterprise architecture, data governance.

Maxie Schmidt-Subramanian, Principal Analyst
Coverage: CX measurement, VoC programs, VoC vendors, building a business case for CX, and ROI of CX investments.

Roxana Strohmenger, VP, CX Index
Coverage: Forrester’s CX Index™, CX quality, and loyalty.

Joana van den Brink-Quintanilha, Principal Analyst
Coverage: digital customer experience, tools like journey mapping and Agile methods.

Michelle Yaiser, Principal Analyst CX Index
Coverage: CX Index data with CX best practices to help clients identify and prioritize tactical CX initiatives.